How It Works

We offer a different kind of Food Hub.  No more weekly box of produce picked by a CSA full of things you didn't want. We are an online grocery with our weekly offerings allowing you to pick the produce and quantities that you want.

 

All foods sold are are grown and/or produced in Hawaii.  We first source from Hawaii Island and then will source from other islands if a specific item is not available from Big Island producers.

Customers purchase online each week. Orders are then harvested/produced and packaged in clean, new produce bags and will be ready for pickup at our drive through pick up location each Saturday between 2pm and 4pm. Please bring your own grocery bag to hold your produce bagged items.

Pricing:

Bulk Order Discount Pricing: Get an additional 5% off your total order for orders over $25. 

Use coupon code $25&OVER at checkout to get this additional discount.

Per Order Pickup Fee:  A $1.95 per order pickup fee is charged to help offset the additional staff we have hired to make pickup run faster. This fixed the long lines we had in the first weeks of our CSA. Other CSA are charging $4 to $5 for a similar fee. We have decided not to charge as much but still need to charge this small fee in order to staff pickup correctly.

*Please Note: If you are a Same Canoe - RXv member you will receive a predetermined set of produce. Please see email instructions from Same Canoe for details on how to order.

Weekly Ordering:

Weekly Web Store Hours:  The web store is open weekly from Monday at  7:00am through Wednesday at noon. No orders will be taken before or after web store hours. This is a first to order basis and when produce items sell out they will be marked out of stock.

How To Purchase - Follow these steps:

-Create an account on our site here 

-Shop The Market Mondays 7am to Wednesdays at noon

-Make sure you confirm your order! You will receive an email confirmation when it is confirmed.

-You can make changes to your order throughout the order period - Monday at  7:00am through Wednesday at noon

-We will charge your credit card Friday afternoon once orders are complete and packed.

-Come pick up Saturday between 2 and 4pm

-Enjoy your Big Island Farm Direct foods!!

Order Pickup - Where & When 

A very big thank you to Kamehameha Schools for providing us with a drive through pick location in Keauhou.  They have gone above and beyond to support farmers and their generosity allows us to offer this service to the community. 

 

Pick up will be on the Saturday after you order between 2pm and 4pm. Our drive through pick up location is at the Keauhou-Kahalu'u Heritage Corridor pull through parking lot area located just below the Keauhou Shopping Center where Kamehameha III Rd meets Alii Dr. Look for our truck and pop up tent in the pull through parking lot on the makai side of Alii Dr.  See the red marker on the map below for directions. 

Please Note: ***This is a drive up pick up. Please do not get out of your car. You will be asked for your name and email address and be handed (by a gloved team member) your produce in clean, new produce bags with each product purchased in a separate produce bag.  Please bring a photo ID for verification.  Please bring your own grocery bag to hold your produce bagged items. Again please do not get out of your car. This is drive up only and at this time we cannot allow for gatherings of people outside of their vehicle.

No Show Policy:

Orders that are not picked up at the Saturday drive through pick up location between 2pm and 4pm will be donated to a family in need.

Return Policy: 

We do not accept returns. All sales are final.  We pride ourselves in growing and providing nothing but the best quality produce, so if you find produce in your order that you believe should be replaced please take a picture of it and contact us. We will do our very best to make it right.

Have Questions?  Contact Us

Pickup Map:

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